Frequently Asked Questions

Everything you need to know about shopping with Youha Australia.

How long does shipping take within Australia?

Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like swimwear and earrings cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different styles.

Do you offer international shipping?

Currently, we primarily ship within Australia and New Zealand. For other international inquiries, please contact our support team for a custom shipping quote.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placement and we will do our best to accommodate you.